Tender Details

Country: United Kingdom
Summary: The Department for Work and Pensions: Secure Card Payment Services Procurement
GBT Ref No: 96119338
Deadline: 13 Mar 2024
Financier: Self Financed
Purchaser Ownership: Government
Tender Value: GBP 12513595
Notice Type: Tender
Document Ref. No.: tender_337366/1305827
Purchaser's Detail:
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Description:
Title : The Department for Work and Pensions: Secure Card Payment Services Procurement
Location Of Contract : Any region
Industry : IT services: consulting, software development, Internet and support - 72000000
Value Of Contract : £5,785,202 to £12,513,595
Description : The Department for Work and Pensions (DWP) is responsible for administering welfare, pensions, and child maintenance policy in the UK, serving around 20 million claimants. The new SCPS Contract is required to ensure continuing capability for the DWP to receive customer payments in a PCI DSS compliant manner and provide all Outbound Telephone calls for the DWP. The current DWP provision allows business groups to receive customer payments in a Payment Card Industry Data Security Standard (PCI DSS) compliant manner, including an Interactive Voice Recognition (IVR) capability to facilitate payments. The DWP service and SCPS contract currently supports approximately 9,000 agents. The current SCPS contract also includes the routing of outbound calls via the PCI DSS compliant service provider. The DWP takes approximately 750,000 card payments per annum, totalling approximately £130M per annum. This is collected by two areas of the DWP and Northern Ireland's Department for Communities: Child Maintenance Group (CMG); and Debt Recovery. The DWP is undertaking this procurement process to secure a new SCPS Contract that can meet the current and future needs of the servi...
Documents:

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The Department for Work and Pensions: Secure Card Payment Services Procurement - Uk Tender

The DEPARTMENT FOR WORK AND PENSIONS, a Government sector organization in United Kingdom, has announced a new tender for The Department for Work and Pensions: Secure Card Payment Services Procurement. This tender is published on UkTender under GBT Ref No: 96119338 and is categorized as a Tender. Interested and eligible suppliers are invited to participate by reviewing the tender documents and submitting their bids before the deadline on 2024-03-13.

The estimated tender value is GBP 12513595, and full details, including technical specifications and submission requirements, are provided in the official tender documents. Ensure all submissions meet the criteria outlined to be considered for evaluation.