Tender Details

Country: United Kingdom
Summary: The Department for Work and Pensions: Secure Card Payment Services Procurement
GBT Ref No: 96106351
Deadline: 13 Mar 2024
Financier: Self Financed
Purchaser Ownership: Government
Tender Value: Refer Document
Notice Type: Tender
Document Ref. No.: JAN465120
Purchaser's Detail:
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Description:
The Department for Work and Pensions (DWP) is responsible for administering welfare, pensions, and child maintenance policy in the UK, serving around 20 million claimants. The new SCPS Contract is required to ensure continuing capability for the DWP to receive customer payments in a PCI DSS compliant manner and provide all Outbound Telephone calls for the DWP.

Title: The Department for Work and Pensions: Secure Card Payment Services Procurement
OCID: ocds-h6vhtk-0426cd
Published by: Department for Work and Pensions
Authority ID: AA0925
Publication Date: 31/01/2024
Deadline Date: 13/03/2024
Deadline Time: 13:00
Notice Type: Contract Notice
Has Documents: No
Has SPD: No
Abstract: Through this procurement, the DWP is seeking to appoint a supplier who meets the following requirements: 1. Secure Card Payment Services (SCPS): The ability to take payments via inbound and outbound calls in secure fashion for 11,000 agents (with associated SIP Licences). 2. Outbound Call Services - Due to the current architecture, all Outbound calls will traverse the SCPS. Regardless of whether a payment is taken or not all Outbound calls will use the Solution provided. 3. Self-Serve IVR Service - This will be used for Child Maintenance Group (CMG) and is to be outside of DWP. This is used to recover payments from non-payees via payroll. It sits outside of DWP Infrastructure within the supplier-s environment. 4. Nailed up PSTN (Optional) - The...
Documents:

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The Department for Work and Pensions: Secure Card Payment Services Procurement - Uk Tender

The DEPARTMENT FOR WORK AND PENSIONS, a Government sector organization in United Kingdom, has announced a new tender for The Department for Work and Pensions: Secure Card Payment Services Procurement. This tender is published on UkTender under GBT Ref No: 96106351 and is categorized as a Tender. Interested and eligible suppliers are invited to participate by reviewing the tender documents and submitting their bids before the deadline on 2024-03-13.

The estimated tender value is Refer Document, and full details, including technical specifications and submission requirements, are provided in the official tender documents. Ensure all submissions meet the criteria outlined to be considered for evaluation.