Tender Details

Country: United Kingdom
Summary: The Department for Work and Pensions: Secure Card Payment Services Procurement
GBT Ref No: 91498725
Deadline: 02 Jan 2024
Financier: Self Financed
Purchaser Ownership: Government
Tender Value: GBP 13300000
Notice Type: Tender
Document Ref. No.: tender_337366/1277533
Purchaser's Detail:
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Description:
Title : The Department for Work and Pensions: Secure Card Payment Services Procurement
Location Of Contract : Any region
Industry : Telecommunications services - 64200000 IT services: consulting, software development, Internet and support - 72000000
Value Of Contract : £6,100,000 to £13,300,000
Description : The Department for Work and Pensions (DWP) is responsible for administering welfare, pensions, and child maintenance policy in the UK, serving around 20 million claimants. The DWP operates the largest contact centre in the UK government, providing support to customers from around 135 locations and offering specialist services such as debt recovery, card payments, and assistance for customers with complex needs.This is a follow up to the previous PIN 2023/S 000-004912 dated 17th of February 2023 and following the market engagement that took place in March 2023 with regards to the provision of Secure Card Payment Services (SCPS) for the DWP. Following the completion of the review of the Request for Information responses the DWP is proceeding to procure these services. The current DWP provision allows business groups to receive customer payments in a Payment Card Industry, Data Security Standard (PCI DSS) compliant manner, including an Interactive Voice Recognition (IVR) capability to facilitate payments. The DWP service and SCPS contract currently supports approximately 9000 agents. The curre...
Documents:

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The Department for Work and Pensions: Secure Card Payment Services Procurement - Uk Tender

The DEPARTMENT FOR WORK AND PENSIONS, a Government sector organization in United Kingdom, has announced a new tender for The Department for Work and Pensions: Secure Card Payment Services Procurement. This tender is published on UkTender under GBT Ref No: 91498725 and is categorized as a Tender. Interested and eligible suppliers are invited to participate by reviewing the tender documents and submitting their bids before the deadline on 2024-01-02.

The estimated tender value is GBP 13300000, and full details, including technical specifications and submission requirements, are provided in the official tender documents. Ensure all submissions meet the criteria outlined to be considered for evaluation.