T117 Digital Services Platform - Support, Maintenance Tender
Notice for T117 Digital Services Platform - Support, Maintenance and Enhancement in Uk. The reference ID of the tender is 139673380 and it is closing on 08 May 2026.
Tender Details
- Country: United Kingdom
- Summary: T117 Digital Services Platform - Support, Maintenance and Enhancement
- GBT Ref No: 139673380
- Deadline: 08 May 2026
- Financier: Self Financed
- Purchaser Ownership: Government
- Tender Value: Refer Document
- Notice Type: Tender
- Document Ref. No.: T117
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- Description:
- Northern Ireland Water is responsible for the supply and distribution of drinking water and the provision of sewerage services for approximately 840,000 domestic, agricultural and business customers across Northern Ireland. Background and Context NI Water has an established Digital Services platform that underpins high volume, customer facing and internal services, supporting both external users and staff across multiple directorates. The current Digital Services platform comprises: • a public facing customer self service portal, and • an enterprise case management and workflow solution, integrated with a range of legacy and modern systems supporting operational, financial and regulatory processes. The existing contract for the delivery of these services is approaching expiry. NI Water therefore intends to undertake a competitive procurement to appoint a delivery partner to provide ongoing support, maintenance, transition and enhancement services, and to enable the platform to evolve in line with future business needs. Nature of the Requirement The appointed supplier will be expected to support a live, business critical platform, ensuring continuity of service while enabling controlled change and improvement. The scope of services is expected to include (high level summary): • Application support and maintenance • Incident, defect and service request management • Transition and knowledge transfer activities at contract commencement • Fixed price, milestone based enhancement d...
- Documents:
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CLICK HERE TO LOGINT117 Digital Services Platform - Support, Maintenance and Enhancement - Uk Tender
The NORTHERN IRELAND WATER LTD, a Government sector organization in United Kingdom, has announced a new tender for T117 Digital Services Platform - Support, Maintenance and Enhancement. This tender is published on UkTender under GBT Ref No: 139673380 and is categorized as a Tender. Interested and eligible suppliers are invited to participate by reviewing the tender documents and submitting their bids before the deadline on 2026-05-08.
The estimated tender value is Refer Document, and full details, including technical specifications and submission requirements, are provided in the official tender documents. Ensure all submissions meet the criteria outlined to be considered for evaluation.
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