Tender Details

Country: United Kingdom
Summary: Single Service Centre (Ssc) - New Contract with Effect from Nov 2026
GBT Ref No: 119543488
Deadline: 30 May 2025
Financier: Self Financed
Purchaser Ownership: Government
Tender Value: Refer Document
Notice Type: Tender
Document Ref. No.: C362902
Purchaser's Detail:
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Description:
Short Description: The UK Health Security Agency (UKHSA), an Executive Agent of the Department of Health and Social Care (DHSC) is the nation's expert health security agency. UKHSA is advertising the upcoming opportunity to deliver a Single Service Centre, a contact centre that will deliver components of the UK's health family public communication operations. This shall include handling calls, digital messaging systems and data processing activities. The opportunity will require the delivery of business-as-usual activities, but will require successful suppliers to be capable of scaling operations to respond to health emergencies, if they materialise. UKHSA wishes to receive feedback on our proposed delivery model. Background The UK Health Security Agency (UKHSA), an Executive Agent of the Department of Health and Social Care (DHSC) is the nation's expert health security agency. Its remit is to provide the UK with a permanent standing capacity to prepare for, prevent and respond to health security hazards. Threats to health security are on the rise across the world. Increased global movement and environmental change serve to amplify the health security challenges the UK and other countries are likely to face. UKHSA must adapt its ways of working to adequately respond to these evolving threats. The Single Service Centre (SSC) was born from the Test and Trace service, which provided citizen communication capability for pandemic management, with the ability to deploy significant ...
Documents:

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Single Service Centre (Ssc) - New Contract with Effect from Nov 2026 - Uk Tender

The UK HEALTH SECURITY AGENCY, a Government sector organization in United Kingdom, has announced a new tender for Single Service Centre (Ssc) - New Contract with Effect from Nov 2026. This tender is published on UkTender under GBT Ref No: 119543488 and is categorized as a Tender. Interested and eligible suppliers are invited to participate by reviewing the tender documents and submitting their bids before the deadline on 2025-05-30.

The estimated tender value is Refer Document, and full details, including technical specifications and submission requirements, are provided in the official tender documents. Ensure all submissions meet the criteria outlined to be considered for evaluation.