- Country: United Kingdom
- Summary: Scotrail Customer Contact Centre
- GBT Ref No: 98081319
- Deadline: 03 Apr 2024
- Financier: Self Financed
- Purchaser Ownership: Government
- Tender Value: Refer Document
- Notice Type: Tender
- Document Ref. No.: MAR469218
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- Description:
- SRT invites prospective suppliers to participate in this procurement process for a fully managed customer contact centre. SRT is looking to procure contact centre services to enhance its customer relations, smartcard helpline, delay repay and tele sales operations serving B2C and B2B customers. SRT is looking for an innovative partner who, during the life of the contract, can help modernise our contact centre and the methods we use to communicate with our customers. Suppliers can access the procurement documentation and the full scope of services via our e-sourcing procurement portal https://s...
Title: ScotRail Customer Contact Centre
OCID: ocds-h6vhtk-03f5ae
Published by: ScotRail Trains Limited
Authority ID: AA81599
Publication Date: 02/03/2024
Deadline Date: 03/04/2024
Deadline Time: 12:00
Notice Type: Contract Notice
Has Documents: No
Has SPD: No
Abstract: SRT invites prospective suppliers to participate in this procurement process for a fully managed customer contact centre. SRT is looking to procure contact centre services to enhance its customer relations, smartcard helpline, delay repay and tele sales operations serving B2C and B2B customers. SRT is looking for an innovative partner who, during the life of the contract, can help modernise our contact centre and the methods we use to communicate with our customers. Suppliers can access the procurement documentation and the full scope of services via our e-sour... - Documents:
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CLICK HERE TO LOGINScotrail Customer Contact Centre - Uk Tender
The SCOTRAIL TRAINS LIMITED, a Government sector organization in United Kingdom, has announced a new tender for Scotrail Customer Contact Centre. This tender is published on UkTender under GBT Ref No: 98081319 and is categorized as a Tender. Interested and eligible suppliers are invited to participate by reviewing the tender documents and submitting their bids before the deadline on 2024-04-03.
The estimated tender value is Refer Document, and full details, including technical specifications and submission requirements, are provided in the official tender documents. Ensure all submissions meet the criteria outlined to be considered for evaluation.
