Replacement of Alarm Receiving Centre Platform Supporting Tender

Notice for Replacement of Alarm Receiving Centre Platform Supporting Herts Careline Service in Uk. The reference ID of the tender is 136801723 and it is closing on 13 Apr 2026.

  • Country: United Kingdom
  • Summary: Replacement of Alarm Receiving Centre Platform Supporting Herts Careline Service
  • GBT Ref No: 136801723
  • Deadline: 13 Apr 2026
  • Financier: Self Financed
  • Purchaser Ownership: Government
  • Tender Value: Refer Document
  • Notice Type: Tender
  • Document Ref. No.: NHDC01117855
  • Purchaser's Detail:
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  • Description:
  • North Hertfordshire District Council (NHDC) is undertaking Preliminary Market Engagement to inform a future procurement for the replacement of its existing Alarm Receiving Centre (ARC) platform supporting the Herts Careline service. The ARC forms a critical component of the Council-s telecare infrastructure, providing 24/7 monitoring and response capability for vulnerable residents and partner organisations. The current platform is approaching technical and contractual end of life and requires replacement with a modern, secure and resilient solution capable of supporting both legacy analogue alarm traffic and the transition to digital telecare technologies. The purpose of this Preliminary Market Engagement is to obtain market insight and supplier feedback to support the development of a proportionate, transparent and competition-friendly procurement strategy in accordance with the Procurement Act 2023. The engagement will explore supplier capability across a range of areas including: - Availability of ARC platforms capable of supporting hybrid analogue and digital alarm protocols - Migration approaches from a live operational ARC environment with minimal service disruption - Alternative delivery models including on-premise, private cloud and fully managed platform solutions - Integration capability with telephony, CRM, field service and related operational systems - Platform resilience, disaster recovery and cybersecurity capability - Commercial models, lifecycle cost drivers...
  • Documents:

 Tender Notice

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Replacement of Alarm Receiving Centre Platform Supporting Herts Careline Service - Uk Tender

The NORTH HERTFORDSHIRE DISTRICT COUNCIL, a Government sector organization in United Kingdom, has announced a new tender for Replacement of Alarm Receiving Centre Platform Supporting Herts Careline Service. This tender is published on UkTender under GBT Ref No: 136801723 and is categorized as a Tender. Interested and eligible suppliers are invited to participate by reviewing the tender documents and submitting their bids before the deadline on 2026-04-13.

The estimated tender value is Refer Document, and full details, including technical specifications and submission requirements, are provided in the official tender documents. Ensure all submissions meet the criteria outlined to be considered for evaluation.

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