Pulse Vadc Support 30/09/2022 - 29/09/2023

UkTender notice for Pulse Vadc Support 30/09/2022 - 29/09/2023. The reference ID of the tender is 72114523 and it is closing on 28 Sep 2022.

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Tender Details

  • Country: United Kingdom
  • Summary: Pulse Vadc Support 30/09/2022 - 29/09/2023
  • GBT Ref No: 72114523
  • Deadline: 28 Sep 2022
  • Competition: ICB
  • Financier: Self Financed
  • Purchaser Ownership: Public
  • Tender Value: 10200
  • Notice Type: Tender
  • Document Ref. No.: CORNWALL001-DN633930-70096597
  • Purchaser's Detail :
  • Purchaser : CORNWALL COUNCIL
    County Hall Treyew Road Truro TR1 3AY United Kingdom
    Contact Person : Roxanne Calaz
    Email :Roxanne.Calaz@cornwall.gov.uk

  • Description :
  • Title : Pulse vADC support 30/09/2022 - 29/09/2023
    Location Of Contract : United Kingdom
    Industry : Software package and information systems - 48000000
    Value Of Contract : £10,200
    Description : Renewal of support and licensing is required for the following device serial numbers:- MNT-STM-2000-L-1 S/N: 665564- MNT-STM-2000-L-1 S/N: 665565- MNT-STM-2000-L-1 S/N: 663874- MNT-STM-2000-L-1 S/N: 665562 Of the two service support offerings (Gold or Platinum), we have historically and still require Gold Protection level, which provides the following:• 24x7x365 Global Support Centre assistance• Customer Support Portal access• Online knowledge base, technical documentation and support forum access• Software updates• Hardware replacement• Customer Enabled Escalation on the CSP• Maintenance Window Coverage• Support Notifications• In-depth Root Cause Analysis on demand• E-Learning access
    Published Date : 21 September 2022
    Closing Date : 28 September 2022
  • Documents :
  •  Tender Notice

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