Tender Details

Country: United Kingdom
Summary: Pin: Uk_446 - Eol Ai Customer Chat Bot
GBT Ref No: 114438180
Deadline: 14 Mar 2025
Financier: Self Financed
Purchaser Ownership: Government
Tender Value: GBP 200000
Notice Type: Tender
Document Ref. No.: IT-117-3768-BC/03768
Purchaser's Detail:
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Description:
British Council English Online offers personalized language courses to help learners gain confidence and improve their speaking, pronunciation, and vocabulary skills. Our platform provides small group classes and private one-to-one sessions, allowing students to customize their timetable based on their goals and interests. We cater to all proficiency levels, from beginner to advanced.

At any point during the student's journey, they may need assistance and guidance for:
Getting started and where to go next, how to navigate the site
Guidance through the sign up/registration process
Answering common questions on services, policies, offers
Being able to handle questions in different languages and to respond in that language
Product suggestions based on history and user preferences
Personalised promotions/discounts
Allowing the user to provide feedback and to also include short surveys

Current monthly website traffic: ~800,000 visitors

The Contract awarded will be originally for a period of 6 month during which the selected supplier will delivery a proof of concept. After this in case of success of this proof of concept the British Council may extend agreement 4 further times with each extension no longer than 1 year each.
Documents:

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Pin: Uk_446 - Eol Ai Customer Chat Bot - Uk Tender

The BRITISH COUNCIL, a Government sector organization in United Kingdom, has announced a new tender for Pin: Uk_446 - Eol Ai Customer Chat Bot. This tender is published on UkTender under GBT Ref No: 114438180 and is categorized as a Tender. Interested and eligible suppliers are invited to participate by reviewing the tender documents and submitting their bids before the deadline on 2025-03-14.

The estimated tender value is GBP 200000, and full details, including technical specifications and submission requirements, are provided in the official tender documents. Ensure all submissions meet the criteria outlined to be considered for evaluation.