Tender Details

Country: United Kingdom
Summary: Outsourced Delay Repay Software for Xc Trains Limited (Crosscountry) & Grand Central Railway Company Limited (Gc)
GBT Ref No: 83082309
Deadline: 30 May 2023
Financier: Self Financed
Purchaser Ownership: Government
Tender Value: Refer Document
Notice Type: Tender
Document Ref. No.: MAY437618
Purchaser's Detail:
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Description:
A private Procurement is being conducted

Title: Outsourced Delay Repay Software for XC Trains Limited (CrossCountry) & Grand Central Railway Company Limited (GC)
OCID: ocds-h6vhtk-03c8b3
Published by: ARRIVA UK TRAINS LIMITED
Authority ID: AA82659
Publication Date: 17/05/2023
Deadline Date: 30/05/2023
Deadline Time: 17:00
Notice Type: Contract Notice
Has Documents: No
Has SPD: No
Abstract: A private Procurement is being conductedXC Trains Limited (XC) and Grand Central Railway Company Limited (GC) will be conducting a joint private tender for the provision of outsourced Delay Repay Software to (a) standardise and improve the Customer Contact centre engagement with its customers; (b) to validate claimed for delayed journeys; and (c) assist with the payment of any appropriate compensation.The XC network is the most extensive rail franchise in Britain, calling at more than 100 stations. XC serve 7 of the 10 largest UK cities with 7 routes radiating from our central hub in Birmingham. GC is an open-access train operating company in the United Kingdom and is a subsidiary of Arriva UK Trains. Grand Central connects Yorkshire and the North East to London with two routes.Five daily services on the North East to London route run between Sunderland and London King's Cross. Four daily services which run on the Yorkshire to London route operate between Bradford Interchange and London King's Cross.XC & GC will be seeking pricing...
Documents:

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Outsourced Delay Repay Software for Xc Trains Limited (Crosscountry) & Grand Central Railway Company Limited (Gc) - Uk Tender

The ARRIVA UK TRAINS LIMITED, a Government sector organization in United Kingdom, has announced a new tender for Outsourced Delay Repay Software for Xc Trains Limited (Crosscountry) & Grand Central Railway Company Limited (Gc). This tender is published on UkTender under GBT Ref No: 83082309 and is categorized as a Tender. Interested and eligible suppliers are invited to participate by reviewing the tender documents and submitting their bids before the deadline on 2023-05-30.

The estimated tender value is Refer Document, and full details, including technical specifications and submission requirements, are provided in the official tender documents. Ensure all submissions meet the criteria outlined to be considered for evaluation.