Out of Hours Call Handling Service Tender
Notice for Out of Hours Call Handling Service in Uk. The reference ID of the tender is 137059004 and it is closing on 09 Mar 2026.
Tender Details
- Country: United Kingdom
- Summary: Out of Hours Call Handling Service
- GBT Ref No: 137059004
- Deadline: 09 Mar 2026
- Financier: Self Financed
- Purchaser Ownership: Government
- Tender Value: Refer Document
- Notice Type: Tender
- Document Ref. No.:
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- Description:
- Vico Homes Limited Request for Information Out of Hours Call Handling Service 1. Purpose This document invites market feedback and supplier information to validate solution options, indicative costs, and delivery approaches for the requirements outlined herein. It is a non-binding request intended to inform a subsequent sourcing strategy and specification development 2. Background & Context Vico Homes Limited (Vico) was established on 1st April 2025 when Wakefield District Housing (WDH) rebranded to deliver our vision 'to build better futures and vibrant communities'. We are one of the UK's largest social housing providers, with over 32,000 homes across Yorkshire and our wider operating area across the North of England. We offer much more than bricks and mortar; our support goes far beyond the front door. We go the extra mile to deliver excellent customer services and provide a home to be proud of. Our tenants and others contact us outside normal business hours to report: • Emergency repairs • Urgent property safety concerns • Anti social behaviour incidents • Safeguarding or welfare issues • Estate or building emergencies Contacts may also be received relating to • Vico Homes offices and associated premises • Lone worker alerts relating to Vico employees Our goal is to ensure a consistent, safe, and compliant 24/7 service that protects customers and property assets, supports vulnerable residents, and upholds our legal and regulatory responsibilities. To find out more about ...
- Documents:
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The VICO HOMES LIMITED, a Government sector organization in United Kingdom, has announced a new tender for Out of Hours Call Handling Service. This tender is published on UkTender under GBT Ref No: 137059004 and is categorized as a Tender. Interested and eligible suppliers are invited to participate by reviewing the tender documents and submitting their bids before the deadline on 2026-03-09.
The estimated tender value is Refer Document, and full details, including technical specifications and submission requirements, are provided in the official tender documents. Ensure all submissions meet the criteria outlined to be considered for evaluation.
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