Nhs Urgent & Emergency Care (Uec) Managed Telephony Services Tender
Notice for Nhs Urgent & Emergency Care (Uec) Managed Telephony Services in Uk. The reference ID of the tender is 136015385 and it is closing on 10 Mar 2026.
Tender Details
- Country: United Kingdom
- Summary: Nhs Urgent & Emergency Care (Uec) Managed Telephony Services
- GBT Ref No: 136015385
- Deadline: 10 Mar 2026
- Financier: Self Financed
- Purchaser Ownership: Government
- Tender Value: Refer Document
- Notice Type: Tender
- Document Ref. No.: C416100
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- Description:
- NHS England is undertaking preliminary market engagement to inform the potential development of a future procurement for NHS 111, 119 and 999 National Managed Telephony Infrastructure Services pending a procurement for the required and related services, anticipated to be conducted during 2027/28. For the purposes of the engagement, the services are separated into the following Lots. Lot A - Hosting and Routing Hosting and intelligent routing of NHS 111 calls to Integrated. Urgent Care providers based on location across the NHS in England including Devolved Administrations and Crown Dependency organisations as required. Hosting of the National Pandemic Flu Service (NPFS). Hosting and intelligent routing of NHS 119. Automation of 111 and 119 call flows via Natural Language Processing. Video Consolation. British Sign Language (BSL) interpreting services. Lot B - Contact Centre as a Service (CCaaS) - Cloud Services A single virtual contact centre for 111. Transiting / routing 999 calls and collecting real time data from local ambulance services to render on a dashboard and inform to inform automated routing decisions. Telephone infrastructure services for several NHS Providers. Participation in this preliminary market engagement is voluntary and non binding, not a commitment to procure, not part of any formal evaluation and not a condition of participation in any future procurement. No supplier will be advantaged or disadvantaged by choosing to participate or not part...
- Documents:
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CLICK HERE TO LOGINNhs Urgent & Emergency Care (Uec) Managed Telephony Services - Uk Tender
The NHS ENGLAND, a Government sector organization in United Kingdom, has announced a new tender for Nhs Urgent & Emergency Care (Uec) Managed Telephony Services. This tender is published on UkTender under GBT Ref No: 136015385 and is categorized as a Tender. Interested and eligible suppliers are invited to participate by reviewing the tender documents and submitting their bids before the deadline on 2026-03-10.
The estimated tender value is Refer Document, and full details, including technical specifications and submission requirements, are provided in the official tender documents. Ensure all submissions meet the criteria outlined to be considered for evaluation.
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