Tender Details

Country: United Kingdom
Summary: Lds out of Hours Helpdesk Service Provision/Res/Pro/2021
GBT Ref No: 61438488
Deadline: 18 Jan 2022
Financier: Self Financed
Purchaser Ownership: Government
Tender Value: Refer Document
Notice Type: Tender
Document Ref. No.: DEC382924
Purchaser's Detail:
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Description:
The Open University (OU) is seeking a partner to support the Student Computing and Distribution Helpdesk (SCDHD) in its capacity to service Student and Tutor contact over evenings/weekends and standard bank holidays. The OU would categorise this as Out of hours (OOH) activity. The OU require a partner that can support a service giving advice and guidance on the use of module software, OU systems, basic IT functions and guidance on delivery of physical module materials using tracking information from our external courier. It is expected that the support will be multichannel, at this time this i...

Title: LDS Out of Hours Helpdesk Service Provision/RES/PRO/2021
Published by: The Open University
Publication Date: 21/12/2021
Deadline Date: 18/01/2022
Deadline Time: 20:55
Notice Type: Contract Notice
Has Documents: No
Has ESPD: No
Abstract: The Open University (OU) is seeking a partner to support the Student Computing and Distribution Helpdesk (SCDHD) in its capacity to service Student and Tutor contact over evenings/weekends and standard bank holidays. The OU would categorise this as Out of hours (OOH) activity. The OU require a partner that can support a service giving advice and guidance on the use of module software, OU systems, basic IT functions and guidance on delivery of physical module materials using tracking information from our external courier. It is expected that the support will be multichannel, at this time this is l...
Documents:

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Lds out of Hours Helpdesk Service Provision/Res/Pro/2021 - Uk Tender

The THE OPEN UNIVERSITY, a Government sector organization in United Kingdom, has announced a new tender for Lds out of Hours Helpdesk Service Provision/Res/Pro/2021. This tender is published on UkTender under GBT Ref No: 61438488 and is categorized as a Tender. Interested and eligible suppliers are invited to participate by reviewing the tender documents and submitting their bids before the deadline on 2022-01-18.

The estimated tender value is Refer Document, and full details, including technical specifications and submission requirements, are provided in the official tender documents. Ensure all submissions meet the criteria outlined to be considered for evaluation.