Tender Details

Country: United Kingdom
Summary: Itt for the Provision of out of Hours, Scheduled and Overflow Contact Centre Services
GBT Ref No: 86133198
Deadline: 21 Aug 2023
Financier: Self Financed
Purchaser Ownership: Government
Tender Value: Refer Document
Notice Type: Tender
Document Ref. No.: JUL444293
Purchaser's Detail:
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Description:
Working in partnership with Accent and its other agencies to enable delivery of its corporate strategy in an efficient manner, Accent are looking for a single Contractor to deliver high quality comprehensive Out of Hours Contact Center Services. Including but not limited to:

Title: ITT for the Provision of Out of Hours, Scheduled and Overflow Contact Centre Services
OCID: ocds-h6vhtk-03e416
Published by: Accent Housing Ltd
Authority ID: AA77625
Publication Date: 22/07/2023
Deadline Date: 21/08/2023
Deadline Time: 13:00
Notice Type: Contract Notice
Has Documents: No
Has SPD: No
Abstract: Working in partnership with Accent and its other agencies to enable delivery of its corporate strategy in an efficient manner, Accent are looking for a single Contractor to deliver high quality comprehensive Out of Hours Contact Center Services. Including but not limited to:Out of Hours Contact Center Call Handling,Planned / Scheduled call handlingOverflow Call HandlingThe successful Contractor will have an experienced skill set and a proven track record of providing a similar out of hours contact center provision.A combination of key proposals for service delivery, strong quality offerings, and contract management alongside keen commercial pricing are fundamental parts of this contract, with high expectations of the appointed Contractor-s abilities to support and add value to Accent in a tangible and meaningful manner.Initial contract...
Documents:

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Itt for the Provision of out of Hours, Scheduled and Overflow Contact Centre Services - Uk Tender

The ACCENT HOUSING LTD, a Government sector organization in United Kingdom, has announced a new tender for Itt for the Provision of out of Hours, Scheduled and Overflow Contact Centre Services. This tender is published on UkTender under GBT Ref No: 86133198 and is categorized as a Tender. Interested and eligible suppliers are invited to participate by reviewing the tender documents and submitting their bids before the deadline on 2023-08-21.

The estimated tender value is Refer Document, and full details, including technical specifications and submission requirements, are provided in the official tender documents. Ensure all submissions meet the criteria outlined to be considered for evaluation.