It Service Management Tool (Itsm) Tender

Notice for It Service Management Tool (Itsm) in Uk. The reference ID of the tender is 133561497 and it is closing on 06 Feb 2026.

Tender Details

Country: United Kingdom
Summary: It Service Management Tool (Itsm)
GBT Ref No: 133561497
Deadline: 06 Feb 2026
Financier: Self Financed
Purchaser Ownership: Government
Tender Value: Refer Document
Notice Type: Tender
Document Ref. No.: ITSM/CO/JW/2025
Purchaser's Detail:
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Description:
Places for People (PfP) seeks to acquire and implement an industry-leading IT Service Management (ITSM) platform that meets both current and future business requirements. PfP currently operates an in-house service management platform, LogIT, which is no longer capable of supporting growing business needs. The existing system lacks essential capabilities, including automation, integration, service catalogue visibility, configuration management, analytics, and knowledge management. Integration with existing tools and platforms including but not limited to Intune, Entra ID, Active Directory, Observability (LogicMonitor) and compatibility with a market leading ITAM solution. Implementation of modules: Incident, Change and Release Management, Problem, Configuration Management Database (CMDB), Known Error Database (KEDB), Service Catalogue, Knowledge Management. Interrogation of system configuration. Interrogation of professional training for three (3) IT Ops colleagues to maintain and operate chosen solution. Salesforce LogIT, Change IT decommission Security Operations Centre (SOC) Integration To view this notice, please click here: https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=1005774193
CPV classifications: 48000000 - Software package and information systems72222300 - Information technology services
Documents:

Tender Notice

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It Service Management Tool (Itsm) - Uk Tender

The PLACES FOR PEOPLE GROUP, a Government sector organization in United Kingdom, has announced a new tender for It Service Management Tool (Itsm). This tender is published on UkTender under GBT Ref No: 133561497 and is categorized as a Tender. Interested and eligible suppliers are invited to participate by reviewing the tender documents and submitting their bids before the deadline on 2026-02-06.

The estimated tender value is Refer Document, and full details, including technical specifications and submission requirements, are provided in the official tender documents. Ensure all submissions meet the criteria outlined to be considered for evaluation.

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