- Country: United Kingdom
- Summary: Income Maximisation Project
- GBT Ref No: 60087528
- Deadline: 20 Dec 2021
- Financier: Self Financed
- Purchaser Ownership: Government
- Tender Value: Refer Document
- Notice Type: Tender
- Document Ref. No.: NOV379860
- Purchaser's Detail:Login to see full purchaser details. Login to see full purchaser details. Login to see full purchaser details. Login to see full purchaser details. Login to see full purchaser details. Login to see full purchaser details. Login to see full purchaser details. Login to see full purchaser details. Login to see full purchaser details.
- Description:
- We require an Intelligent automation risk based artificial intelligence and machine learning approach to caseload management and collecting debt which also includes an integrated call handling and text messaging solution. This will work alongside our current housing management system, Orchard but also has the capacity to work alongside other housing management systems if this was to change. Through behavioural science the system must optimise the benefits of nudge theory to ensure that as a business we maximise our income through maximising automation opportunities and ensuring that manual int...
Title: Income Maximisation Project
Published by: Thirteen Housing Group Limited
Publication Date: 18/11/2021
Deadline Date: 20/12/2021
Deadline Time: 12:00
Notice Type: Contract Notice
Has Documents: No
Has ESPD: No
Abstract: 1. Identification through an operational dashboard, of account actions for current and former accounts (all product types) daily based on risk, which categorise actions based on both manual and automated interventions and in line with our escalation process2.Automation of contacts with customers based on risk; the segment of the customer group and the best method and time of day around general customer behaviour.3.Automation must include text messaging and outbound dialing with a desirable requirement for automation of appropriate letters following the recovery process.4.The call handling/text messaging solution s... - Documents:
If you are registered member, kindly login to view full details of this tender notice:
CLICK HERE TO LOGINIncome Maximisation Project - Uk Tender
The THIRTEEN HOUSING GROUP LIMITED, a Government sector organization in United Kingdom, has announced a new tender for Income Maximisation Project. This tender is published on UkTender under GBT Ref No: 60087528 and is categorized as a Tender. Interested and eligible suppliers are invited to participate by reviewing the tender documents and submitting their bids before the deadline on 2021-12-20.
The estimated tender value is Refer Document, and full details, including technical specifications and submission requirements, are provided in the official tender documents. Ensure all submissions meet the criteria outlined to be considered for evaluation.
