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Tender Details
- Country: United Kingdom
- Summary: Inbound Mail and Document Management
- GBT Ref No: 89177683
- Deadline: 10 Nov 2023
- Competition: ICB
- Financier: Self Financed
- Purchaser Ownership: Public
- Tender Value: Refer Document
- Notice Type: Tender
- Document Ref. No.: SEP451024
- Purchaser's Detail :
- Description :
- This service will provide the end-to-end document management of physical and e-mail correspondence from citizens. All DWP inbound mail must be sorted at envelope level, opened (whether hard-copy or email), and prepared into batches according to the DWP business rules ahead of being scanned, indexed using OCR software, and digitally ingested into DWP's IT infrastructure. DWP will then route this digital correspondence to the relevant business unit in DWP for processing. This contract will also include the hard-copy storage of records, both in the short-term following an inbound item being scann...
Title: Inbound Mail and Document Management
OCID: ocds-h6vhtk-0401a2
Published by: Department for Work and Pensions
Authority ID: AA0925
Publication Date: 19/09/2023
Deadline Date: 10/11/2023
Deadline Time: 17:00
Notice Type: Contract Notice
Has Documents: No
Has SPD: No
Abstract: This procurement, an Open Procedure via Find a Tender Service, will look to brigade all of the services related to an end-to-end document management process. The resulting Contract, with an initial term of 6 years and an extension option of up to 24 months, for Inbound Mail and Document Management, will encompass the following service components:Envelope level sortation requires the successful Supplier to undertake a high-levelenvelope sortation of all items received from citizens (received via Royal Mail). DWP has in place c. 1,100 'non-geographi... - Documents :
Purchaser : DEPARTMENT FOR WORK AND PENSIONS
Department for Work and Pensions
Peel Park, Brunel Way
Blackpool
FY4 5ES
UK
E-mail : documentmanagement.procurement@DWP.GOV.UK
NUTS : UK
Internet address(es)
Main address : https : //www.gov.uk/government/organisations/department-for-work-pensions
Email :documentmanagement.procurement@DWP.GOV.UK
URL :https://www.gov.uk/government/organisations/department-for-work-pensions
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