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Horizon Replacement Services

UkTender notice for Horizon Replacement Services. The reference ID of the tender is 123043743 and it is closing on 21 Aug 2025.

Tender Details

  • Country: United Kingdom
  • Summary: Horizon Replacement Services
  • GBT Ref No: 123043743
  • Deadline: 21 Aug 2025
  • Financier: Self Financed
  • Purchaser Ownership: Government
  • Tender Value: Refer Document
  • Notice Type: Tender
  • Document Ref. No.:
  • Purchaser's Detail:
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  • Description:
  • Background to the Procurement POL in the Market POL has a network of 11,500 Post Offices across the UK and provides a wide range of services to its customers. The vast majority of post offices are franchises - small businesses in their own right - however there are also smaller numbers of strategic partners and branches managed directly by Post Office Limited. The directly-managed branches are in the process of moving towards being operated by franchisees. The services that POL offers include but are not limited to: • Mails and Parcels; • Cash and Banking; • Bill Payments; • Travel Money; • Government Services (such as identity and passport services); and • Stamps and other postal related products and services. Description of the Service The current service being provided to POL relies on a system known as "Horizon" to process all of its transactions with customers which includes numerous legacy systems and assets. POL wishes to appoint a supplier for Lot and a supplier for lot 2 to replace the existing Horizon system ("Horizon Services"). The contracts for the Horizon Services will be awarded by reference to two lots: • Lot 1 - Replacement Service Provider - Datacentres Operations and Levels 3 and 4 Application Support and Management including transformation and stabilisation. To include service and system integration. • Lot 2 COTS - EPOS - Transformation of POL's technology using COTS software and associated services. The successful bidders will be required to take on deliv...
  • Documents:

 Tender Notice

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Horizon Replacement Services - Uk Tender

The POST OFFICE LIMITED, a Government sector organization in United Kingdom, has announced a new tender for Horizon Replacement Services. This tender is published on UkTender under GBT Ref No: 123043743 and is categorized as a Tender. Interested and eligible suppliers are invited to participate by reviewing the tender documents and submitting their bids before the deadline on 2025-08-21.

The estimated tender value is Refer Document, and full details, including technical specifications and submission requirements, are provided in the official tender documents. Ensure all submissions meet the criteria outlined to be considered for evaluation.

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