Tender Details

Country: United Kingdom
Summary: Future Notice: The Department for Work and Pensions: Secure Card Payment Services Procurement
GBT Ref No: 92534071
Deadline: 03 Nov 2024
Financier: Self Financed
Purchaser Ownership: Government
Tender Value: Refer Document
Notice Type: Tender
Document Ref. No.: NOV455965
Purchaser's Detail:
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Description:
The Department for Work and Pensions (DWP) is responsible for administering welfare, pensions, and child maintenance policy in the UK, serving around 20 million claimants. The DWP operates the largest contact centre in the UK government, providing support to customers from around 135 locations and offering specialist services such as debt recovery, card payments, and assistance for customers with complex needs.

Title: The Department for Work and Pensions: Secure Card Payment Services Procurement
OCID: ocds-h6vhtk-0410d0
Published by: Department for Work and Pensions
Authority ID: AA0925
Publication Date: 03/11/2023
Deadline Date:
Deadline Time:
Notice Type: Prior Information Notice
Has Documents: No
Has SPD: No
Abstract: DWP is planning to procure a new SCPS Contract that can meet the current and future needs of the service while providing value for money and service continuity. This contract will replace a current contract that enables Debt and Child Maintenance business groups to take customer payments using a Dual Tone Masking Frequency (DTMF) facility. Under the new SCPS Contract the DWP has identified the following requirements which may be subject to change before the issue of the Contract Notice:• The ability to take customer payments using a Dual Tone Masking Frequency (DTMF) facility. • The provision of up to 9000 Sip Licences with an option to increase by 2000 SIP Licences • The ability to take Inbound and m...
[Disclaimer: This is Prior Information Notice so no specific deadline was given hence we have added 1 year from the date of posting.]
Documents:

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Future Notice: The Department for Work and Pensions: Secure Card Payment Services Procurement - Uk Tender

The DEPARTMENT FOR WORK AND PENSIONS, a Government sector organization in United Kingdom, has announced a new tender for Future Notice: The Department for Work and Pensions: Secure Card Payment Services Procurement. This tender is published on UkTender under GBT Ref No: 92534071 and is categorized as a Tender. Interested and eligible suppliers are invited to participate by reviewing the tender documents and submitting their bids before the deadline on 2024-11-03.

The estimated tender value is Refer Document, and full details, including technical specifications and submission requirements, are provided in the official tender documents. Ensure all submissions meet the criteria outlined to be considered for evaluation.