Tender Details

Country: United Kingdom
Summary: Enterprise Service Management Solution for Liverpool John Moores University
GBT Ref No: 91160723
Deadline: 17 Nov 2023
Financier: Self Financed
Purchaser Ownership: Government
Tender Value: Refer Document
Notice Type: Tender
Document Ref. No.: IT-363-262-RFI LJMU 2327
Purchaser's Detail:
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Description:
Title : Enterprise Service Management Solution for Liverpool John Moores University
Location Of Contract : L3 2AJ
Industry : Enterprise resource planning software package - 48451000 Enterprise resource planning software development services - 72212451
Value Of Contract : £0
Description : The University is seeking to procure a cloud-based Enterprise Service Management (ESM) solution to facilitate the management of all aspects of service to staff, students and external partners, beginning with existing users (400) of our current system in the first instance, but extending to other parts of the university in the near future. All staff and students will need access to the customer facing portal. We will also need to offer guest access to external enquirers including alumni, prospective students and contacts in other organisations such as the local council and other government or higher education authorities. We want to expand existing good practice in service management from IT Services to reach across all service areas, resulting in a consistent and easy to access support experience for all services. A licensing model that easily accommodates changes in the 'analyst' population such as expansion into further areas of the university and frequent staffing changes, without onerous administration or frequent changes to cost or contract, is therefore essential. Easy to configure workflo...
Documents:

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Enterprise Service Management Solution for Liverpool John Moores University - Uk Tender

The LIVERPOOL JOHN MOORES UNIVERSITY, a Government sector organization in United Kingdom, has announced a new tender for Enterprise Service Management Solution for Liverpool John Moores University. This tender is published on UkTender under GBT Ref No: 91160723 and is categorized as a Tender. Interested and eligible suppliers are invited to participate by reviewing the tender documents and submitting their bids before the deadline on 2023-11-17.

The estimated tender value is Refer Document, and full details, including technical specifications and submission requirements, are provided in the official tender documents. Ensure all submissions meet the criteria outlined to be considered for evaluation.