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Tender Details
- Country: United Kingdom
- Summary: Digital Customer Panel
- GBT Ref No: 99613777
- Deadline: 31 May 2024
- Competition: ICB
- Financier: Self Financed
- Purchaser Ownership: Public
- Tender Value: Refer Document
- Notice Type: Tender
- Document Ref. No.: TfL - Digital Customer Panel
- Purchaser's Detail :
- Description :
- Title : Digital Customer Panel
Location Of Contract : London
Industry : Customer survey services - 79342310 Customer satisfaction survey - 79342311
Description : TfL has an established Digital team to scope and deliver user facing digital solutions to TfL customers. They manage and deliver products such as TfL Go, TfL.gov.uk and digital displays on the TfL network. The Digital team also works with other TfL stakeholders to deliver and set standards for digital products including Oyster and Contactless, the Pay to drive in London app and cycling in London amongst others.TfL is looking to engage a Supplier to deliver a Customer Digital Panel that will feedback on the above digital products. A key aim for the panel is to allow the TfL Digital team to be more nimble in the running of customer research, spinning up leaner customer research studies for quicker insights. TfL are looking for potential Suppliers to engage in pre-market research before we proceed to the procurement stage.If you are interested in completing a Market Sounding Questionnaire, please download the documents, complete and submit to v_vikramgudra@tfl.gov.uk by 31st May 2024.
Published Date : 3 April 2024
Closing Date : 31 May 2024 - Documents :
Purchaser : TRANSPORT FOR LONDON
5 ENDEAVOUR SQUARE LONDON E201JN England
Contact Person : Vikram Gudra
Email :v_vikramgudra@tfl.gov.uk
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