Customer Segmentation Consultancy Support Tender
Notice for Customer Segmentation Consultancy Support in Uk. The reference ID of the tender is 138238146 and it is closing on 01 Apr 2026.
Tender Details
- Country: United Kingdom
- Summary: Customer Segmentation Consultancy Support
- GBT Ref No: 138238146
- Deadline: 01 Apr 2026
- Financier: Self Financed
- Purchaser Ownership: Government
- Tender Value: Refer Document
- Notice Type: Tender
- Document Ref. No.: P1901
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- Description:
- Citizen is a major housing provider in the West Midlands, managing 30,000 homes across Coventry, Birmingham, and surrounding rural areas. Our customers live in a wide range of homes, from family houses to high rise apartments, supported housing, and schemes for older people. While most customers rent, we also support many shared owners and leaseholders. Our purpose is to provide homes that act as a foundation for life, and we are continuing to transform our services to better meet customer needs. Our new Business Strategy (2026-2030) sets out two key ambitions: • to deliver services shaped by customers that feel personal and exceed expectations, and; • to use data and technology to provide more proactive services and faster outcomes. Although we hold extensive information about our customers and homes, we want to strengthen how we use this insight to understand our customers more deeply and tailor communication, engagement, and service delivery. We are therefore seeking to engage with organisations that can support us in developing a customer segmentation model or approach that is right for Citizen and aligned with our strategic ambitions. We want to explore market capability, understand available methodologies, and inform a potential future procurement process. Proposals will subsequently be invited from consultancy practices who can demonstrate: • A proven track record in delivering similar segmentation projects • Extensive knowledge of social housing operations, and cust...
- Documents:
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CLICK HERE TO LOGINCustomer Segmentation Consultancy Support - Uk Tender
The CITIZEN HOUSING GROUP LTD, a Government sector organization in United Kingdom, has announced a new tender for Customer Segmentation Consultancy Support. This tender is published on UkTender under GBT Ref No: 138238146 and is categorized as a Tender. Interested and eligible suppliers are invited to participate by reviewing the tender documents and submitting their bids before the deadline on 2026-04-01.
The estimated tender value is Refer Document, and full details, including technical specifications and submission requirements, are provided in the official tender documents. Ensure all submissions meet the criteria outlined to be considered for evaluation.
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