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Customer Relationship and Case Management (Crcm) Solution

UkTender notice for Customer Relationship and Case Management (Crcm) Solution. The reference ID of the tender is 84310559 and it is closing on 13 Jul 2023.

Tender Details

  • Country: United Kingdom
  • Summary: Customer Relationship and Case Management (Crcm) Solution
  • GBT Ref No: 84310559
  • Deadline: 13 Jul 2023
  • Financier: Self Financed
  • Purchaser Ownership: Government
  • Tender Value: Refer Document
  • Notice Type: Tender
  • Document Ref. No.: IT-599-6-BS/0006
  • Purchaser's Detail:
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  • Description:
  • Title : Customer Relationship and Case Management (CRCM) Solution
    Location Of Contract : L24 8RF
    Industry : Business transaction and personal business software package - 48400000 Financial analysis and accounting software package - 48440000 Customer Relation Management software package - 48445000 Software support services - 72261000 Software implementation services - 72263000 Software configuration services - 72265000 Software maintenance and repair services - 72267000
    Value Of Contract : £0
    Description : The Riverside Group (TRG) are seeking to procure a strategic Customer Relationship and Case Management (CRCM) solution for use in effectively supporting operational delivery of care and support to customers nationwide. The procurement documentation provides details concerning: o The aims, objectives and expected benefits associated with the CRCM solution o The current state systems landscape in Riverside Care and Support (RCS) o A high-level target CRCM solution vision which includes: o Capabilities and processes it is expected that the CRCM solution will enable - see Document B: Appendix 1 Capability and Process Lifecycle o A comprehensive set of functional and non-functional requirements to include ...
  • Documents:

 Tender Notice

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Customer Relationship and Case Management (Crcm) Solution - Uk Tender

The THE RIVERSIDE GROUP LIMITED, a Government sector organization in United Kingdom, has announced a new tender for Customer Relationship and Case Management (Crcm) Solution. This tender is published on UkTender under GBT Ref No: 84310559 and is categorized as a Tender. Interested and eligible suppliers are invited to participate by reviewing the tender documents and submitting their bids before the deadline on 2023-07-13.

The estimated tender value is Refer Document, and full details, including technical specifications and submission requirements, are provided in the official tender documents. Ensure all submissions meet the criteria outlined to be considered for evaluation.

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