Tender Details

Country: United Kingdom
Summary: Community Gateway Association out of Hours Emergency Repairs Call Handling Service - Pre Market Engagement
GBT Ref No: 122177663
Deadline: 31 Jul 2025
Financier: Self Financed
Purchaser Ownership: Government
Tender Value: Refer Document
Notice Type: Tender
Document Ref. No.: CGAPR017
Purchaser's Detail:
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Description:
Community Gateway's current contract for the Out of Hours Emergency Repairs Call Handling Service is is provided by an external Service Provider and handles 9,964 calls per annum. The current contract expires in March 2026. The procurement process for new Out of Hours Emergency Repairs Call Handling Service is expected to commence in October 2025 with the new contract commencing by March 2026. Prior to launching the procurement process, CGA is undertaking a Pre Market Engagement exercise. The purpose of the Pre Market Engagement exercise is to establish: •Market capacity and appetite •Solution options •Technology options •Specification content •Delivery model options •Indications on cost •Procurement options •Implementation timescales •Social value opportunities •Risks •Barriers Further details can be found in the Pre Market Engagement Brief. To request a copy of the Pre Market Engagement Brief, please contact our appointed Procurement Advisors, Clarity Procurement Solutions: nathan@clarityprocurement.co.uk To view this notice, please click here: https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=963079889
CPV classifications: 79510000 - Telephone-answering services
Documents:

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Community Gateway Association out of Hours Emergency Repairs Call Handling Service - Pre Market Engagement - Uk Tender

The COMMUNITY GATEWAY ASSOCIATION LIMITED, a Government sector organization in United Kingdom, has announced a new tender for Community Gateway Association out of Hours Emergency Repairs Call Handling Service - Pre Market Engagement. This tender is published on UkTender under GBT Ref No: 122177663 and is categorized as a Tender. Interested and eligible suppliers are invited to participate by reviewing the tender documents and submitting their bids before the deadline on 2025-07-31.

The estimated tender value is Refer Document, and full details, including technical specifications and submission requirements, are provided in the official tender documents. Ensure all submissions meet the criteria outlined to be considered for evaluation.