Tender Details

Country: United Kingdom
Summary: Chatbot Livechat
GBT Ref No: 78815144
Deadline: 13 Mar 2023
Financier: Self Financed
Purchaser Ownership: Government
Tender Value: Refer Document
Notice Type: Tender
Document Ref. No.: NTU/CBLC/SMT
Purchaser's Detail:
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Description:
Title : ChatBot LiveChat
Location Of Contract : East Midlands
Industry : Software package and information systems - 48000000
Description : NTU wish to undertake a pre-procurement market engagement exercise before any possible procurement is started, to determine suitable Chatbot and LiveChat systems and capabilities. NTU has taken the strategic direction of becoming a digitally sophisticated university. Therefore, it has been decided that NTU wants to embrace Artificial Intelligence (AI) in various business areas. The use of ChatBots are NTU's first foray into the world of AI. The delivery of a suitable ChatBot and Livechat solution that meets the business requirements is the most important deliverable of the ChatBot/LiveChat project. NTU is also exploring the concept of forming an AI partnership/roadmap with a provider which incorporates AI solutions beyond ChatBot and enquiry management. With the strategic aim of making the university's responses to enquiries more efficient, there is a significant emphasis on enabling students to self-serve. The deliverable of the ChatBot/LiveChat Project is fundamental to reaching the strategic aim. At this stage we will not be formally assessing proposals, so nothing provided at this stage will be evaluated as part of any future procurement process. We welcome responses from organisations who feel that they have ideas on how our vision can be delivered, and comment on the extent to which our require...
Documents:

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Chatbot Livechat - Uk Tender

The NOTTINGHAM TRENT UNIVERSITY, a Government sector organization in United Kingdom, has announced a new tender for Chatbot Livechat. This tender is published on UkTender under GBT Ref No: 78815144 and is categorized as a Tender. Interested and eligible suppliers are invited to participate by reviewing the tender documents and submitting their bids before the deadline on 2023-03-13.

The estimated tender value is Refer Document, and full details, including technical specifications and submission requirements, are provided in the official tender documents. Ensure all submissions meet the criteria outlined to be considered for evaluation.