- Country: United Kingdom
- Summary: Ai in Customer Service and Central Control
- GBT Ref No: 119676122
- Deadline: 06 Jun 2025
- Financier: Self Financed
- Purchaser Ownership: Government
- Tender Value: Refer Document
- Notice Type: Tender
- Document Ref. No.: CM3224
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- Description:
- As part of a wider digital transformation agenda, Yorkshire Water is exploring the role that Artificial Intelligence (AI) technologies could play in enhancing operations and improving efficiencies. This exploratory initiative is initially focused on two high-impact domains: • Customer Service, where AI may enable greater responsiveness, efficiency, and personalisation in customer interactions. • Central Control, where AI could support optimisation of operational decisions, resource management, and real-time anomaly detection. This RFI forms the first step in identifying the range of AI-enabled capabilities currently available in the market. This is seeking to cover both off-the-shelf software solutions and build services for bespoke AI solutions.
CPV classifications: 48000000 - Software package and information systems72200000 - Software programming and consultancy services72300000 - Data services - Documents:
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CLICK HERE TO LOGINAi in Customer Service and Central Control - Uk Tender
The YORKSHIRE WATER SERVICES LIMITED, a Government sector organization in United Kingdom, has announced a new tender for Ai in Customer Service and Central Control. This tender is published on UkTender under GBT Ref No: 119676122 and is categorized as a Tender. Interested and eligible suppliers are invited to participate by reviewing the tender documents and submitting their bids before the deadline on 2025-06-06.
The estimated tender value is Refer Document, and full details, including technical specifications and submission requirements, are provided in the official tender documents. Ensure all submissions meet the criteria outlined to be considered for evaluation.
