714523452 - Spisn/0308 Enterprise Service Model Tender

Notice for 714523452 - Spisn/0308 Enterprise Service Model - Information Technology Service Management in Uk. The reference ID of the tender is 117197713 and it is closing on 01 Apr 2026.

Tender Details

Country: United Kingdom
Summary: 714523452 - Spisn/0308 Enterprise Service Model - Information Technology Service Management
GBT Ref No: 117197713
Deadline: 01 Apr 2026
Financier: Self Financed
Purchaser Ownership: Government
Tender Value: GBP 45000000
Notice Type: Tender
Document Ref. No.: 714523452A
Purchaser's Detail:
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Description:
Project Description: Enterprise Service Model - Information Technology Service Management The provision of Information Technology Service Management (ITSM) to support, sustain and evolve a holistic IT Service Management wrap across the Enterprise. This covers all elements of Service Management practices (ITIL 4). Further, it is to optimise the technical architecture of the existing ITSM tooling - Service Now, to introduce capabilities such as low-code development, support for the SIAM/MSI model, and the development of a common services data model. Ultimately, our North Star aims to achieve true IT Service Management (ITSM) AI through automation and self-service, enhancing efficiency and user satisfaction. The main aims are to deliver collaborative working across partners, to drive improvements across user experience and efficiency across the enterprise.
Documents:

Tender Notice

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714523452 - Spisn/0308 Enterprise Service Model - Information Technology Service Management - Uk Tender

The MINISTRY OF DEFENCE, a Government sector organization in United Kingdom, has announced a new tender for 714523452 - Spisn/0308 Enterprise Service Model - Information Technology Service Management. This tender is published on UkTender under GBT Ref No: 117197713 and is categorized as a Tender. Interested and eligible suppliers are invited to participate by reviewing the tender documents and submitting their bids before the deadline on 2026-04-01.

The estimated tender value is GBP 45000000, and full details, including technical specifications and submission requirements, are provided in the official tender documents. Ensure all submissions meet the criteria outlined to be considered for evaluation.

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