Tender Details

Country: United Kingdom
Summary: 007734 - Customer and Debtor Automated Engagement Platform
GBT Ref No: 65361131
Deadline: 16 May 2022
Financier: Self Financed
Purchaser Ownership: Government
Tender Value: 210000
Notice Type: Tender
Document Ref. No.: 007734 - Customer and Debtor Automated Engagement Platform
Purchaser's Detail:
Login to see full purchaser details. Login to see full purchaser details. Login to see full purchaser details. Login to see full purchaser details. Login to see full purchaser details. Login to see full purchaser details. Login to see full purchaser details. Login to see full purchaser details. Login to see full purchaser details.
Login to see details
Description:
Title : 007734 - Customer and Debtor Automated Engagement Platform
Location Of Contract : NE1 8QH
Industry : IT services: consulting, software development, Internet and support - 72000000
Value Of Contract : £210,000
Description : Newcastle City Council (NCC) has a requirement for a Customer and Debtor Automated Engagement Platform, that utilises artificial intelligence and machine learning in order to successfully and efficiently contact customers and debtors with automated voice, text and email, with a primary focus of, but not exclusive to council tax. The successful tenderer will need to support Newcastle City Council with the use of behaviour science, drawing from their own knowledge and experience. This solution will enable NCC to engage and recover debt more efficiently and effectively, highlighting and reviewing successful and unsuccessful campaigns utilising behavioural science to refine and improve iteratively, with the ultimate-aim of increasing collection from 97%.NCC's detailed requirements are defined in full in the contract documents which can be found https://www.nepo.org/.
Published Date : 12 April 2022
Closing Date : 16 May 2022
Documents:

If you are registered member, kindly login to view full details of this tender notice:

007734 - Customer and Debtor Automated Engagement Platform - Uk Tender

The NEWCASTLE CITY COUNCIL, a Government sector organization in United Kingdom, has announced a new tender for 007734 - Customer and Debtor Automated Engagement Platform. This tender is published on UkTender under GBT Ref No: 65361131 and is categorized as a Tender. Interested and eligible suppliers are invited to participate by reviewing the tender documents and submitting their bids before the deadline on 2022-05-16.

The estimated tender value is 210000, and full details, including technical specifications and submission requirements, are provided in the official tender documents. Ensure all submissions meet the criteria outlined to be considered for evaluation.